Warranty registration

Fields marked with an asterisk (*) are required.

About you

Gender :

About your hearth product


The serial number is above and in the center of the certification label located on the back or on the side of the device. For pellet appliances, the label is under the lid of the hopper. The certification label has a silver color. The serial number is composed of several digits and is located at the top center of the certification label.


About your dealer


Were you satisfied with your dealer? *

What motivated your purchase? *

Where did you install your hearth product? *

How else do you heat your home? *

Central heating

Space Heating (max. 2 choices)

Where did you mainly hear about our hearth product? *

Estimate the importance of the following characteristics when you chose your hearth product?
(1 if the category is not important or 10 if it has a major importance in your decision of purchase) *

Brand name
Heat output
Ability to customize the look
Local service
Low rate of emission

Are you satisfied so far about your hearth product? *


Please note that this space is only used for the purpose of warranty registration. For any technical question concerning your device, do not hesitate to communicate with the technical service by phone at 1-418-908-8002 or by e-mail at tech@sbi-international.com

Customer reviews

It is possible for you to write a review that can be read by other consumers on the web page of the product you have purchased. The following information will appear: you first name, your city, your country, your satisfaction level, and the date of your review. Before your write your review, we invite you to read our review guidelines.

Pictures (optional)

Do you wish to receive information about special promotions or others hearth products?

Age (optional)

What is your family income? (optional)