Warranty
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Warranty details
- Wood heating
- Pellet heating
- Others
Description | Parts | Labour |
---|---|---|
Combustion chamber (welds only) and cast iron door frame. | Lifetime** | 5 years |
Ceramic glass*, plating (manufacturing defect*) and convector air-mate. | Lifetime** | N/A |
Surrounds, heat shields, ash drawer, steel legs, pedestal, trims (aluminum extrusions), vermiculite, C-Cast or equivalent baffle*, secondary air tubes*, removable stainless steel combustion chamber, deflectors and supports. | 7 years** | N/A |
Handle assembly, glass retainers and air control mechanism. | 5 years | 3 years |
Removable carbon steel combustion chamber components. | 5 years | N/A |
Standard and optional blower, heat sensors, switches, rheostat, wiring and electronics. | 2 years | 1 year |
Paint (peeling*), gaskets, insulation, ceramic fiber blankets, refractory bricks (fireplace only**) and other options. | 1 year | N/A |
All parts replaced under the warranty. | 90 days | N/A |
*Picture required **Limited to one replacement
Description | Parts | Labour |
---|---|---|
Combustion chamber (welds only*), heat exchanger (welds only*), and cast iron door frame. | Lifetime | 5 years |
Surrounds, heat shields, ash drawer, legs, pedestal, trims (aluminum extrusions), plating (defective manufacture*), and ceramic glass*. | Lifetime | N/A |
Glass retainers, handle assembly, cleaning rod, air control mechanism, and auger. | 5 years | 1 year |
Removable stainless steel components, burn pot, deflectors, supports, and baffle. | 5 years | N/A |
Blowers, auger motor, PC board, igniter, heat sensors, rheostat, wiring, and other controls. | 2 years | 1 year |
Paint (peeling*), gaskets, insulation, masonry-like panels*, ceramic logs*, and other options. | 1 year | N/A |
All parts replaced under the warranty. | 90 days | N/A |
*Picture required.