Warranty

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Warranty details

  • Wood heating
  • Pellet heating
  • Others
Description Parts Labour
Combustion chamber (welds only) and cast iron door frame. Lifetime** 5 years
Ceramic glass*, plating (manufacturing defect*) and convector air-mate. Lifetime** N/A
Surrounds, heat shields, ash drawer, steel legs, pedestal, trims (aluminum extrusions), vermiculite, C-Cast or equivalent baffle*, secondary air tubes*, removable stainless steel combustion chamber, deflectors and supports. 7 years** N/A
Handle assembly, glass retainers and air control mechanism. 5 years 3 years
Removable carbon steel combustion chamber components. 5 years N/A
Standard and optional blower, heat sensors, switches, rheostat, wiring and electronics. 2 years 1 year
Paint (peeling*), gaskets, insulation, ceramic fiber blankets, refractory bricks (fireplace only**) and other options. 1 year N/A
All parts replaced under the warranty. 90 days N/A

*Picture required **Limited to one replacement

Download the complete Enerzone wood heating warranty >

Description Parts Labour
Combustion chamber (welds only*), heat exchanger (welds only*), and cast iron door frame. Lifetime 5 years
Surrounds, heat shields, ash drawer, legs, pedestal, trims (aluminum extrusions), plating (defective manufacture*), and ceramic glass*. Lifetime N/A
Glass retainers, handle assembly, cleaning rod, air control mechanism, and auger. 5 years 1 year
Removable stainless steel components, burn pot, deflectors, supports, and baffle. 5 years N/A
Blowers, auger motor, PC board, igniter, heat sensors, rheostat, wiring, and other controls. 2 years 1 year
Paint (peeling*), gaskets, insulation, masonry-like panels*, ceramic logs*, and other options. 1 year N/A
All parts replaced under the warranty. 90 days N/A

*Picture required.

Download the complete Enerzone pellet heating warranty >